DISCOUNT FOR VETERANS AND EMERGENCY SERVICES

Enjoy a 20% discount as our thanks to veterans and emergency responders. Veterans, please email us with "VETERAN" as the subject and attach proof of service, such as your DD214 or a driver's license. Emergency responders, including firefighters, police officers, nurses, and doctors, use "FIRST RESPONDER DISCOUNT" as the subject and attach proof like a work badge or in-action photo. This discount is evergreen for in-house bred geckos but cannot reduce prices below cost. It doesn't combine with other sales, although free shipping is available outside of sales promotions. Previous purchases aren't eligible for retroactive discounts. It's the buyer's responsibility to be aware of our terms.

PAYMENTS

We welcome Zelle, CashApp, credit/debit cards, and occasionally Venmo.

MAKE AN OFFER

We're open to fair offers and trades, just reach out!

SHIPPING DETAILS

We dispatch via FedEx, working with Ship Your Reptiles. Shipping costs vary between $50-$70, but we can consolidate multiple orders. We ship Monday through Thursday, and only when temperatures are between 35°F and 88°F. Shipping in high heat incurs a $15 fee for specialized packing. The wellbeing of our animals is our top priority.

GLOBAL SHIPPING

We can arrange worldwide shipping—just provide your chosen importer/exporter's details. All import fees are customer's responsibility. While we offer international shipping, it comes without a live arrival guarantee beyond our U.S. importer.

LIVE ARRIVAL PROMISE

Live arrival is assured under these conditions:

Appropriate temperatures (35°F - 88°F). If the weather's not suitable, we'll hold your gecko at no extra cost.

The recipient must be present within two hours of delivery to confirm the animal's condition.

Purchasing insurance from Ship Your Reptiles is advised for coverage against delays.

Our preference is shipping to a FedEx hub, but home delivery may be possible on a case-by-case basis.

D.O.A. POLICY

In the unlikely event of a D.O.A., contact us within an hour of delivery with photo proof. Compliance with our guarantee terms can lead to a replacement or store credit, but refunds aren't issued.

TAIL DROPS

Tail drops in crested geckos can occur but don't affect value or quality of life. We're not liable for tail drops during transit.

SEXING POLICY

We don't guarantee sex determination by pore sexing, but we'll check upon request. Sex is confirmed only when clear signs are present or when geckos reach a size that allows us to be sure of their sex.

COLOR ACCURACY

Colors can change for many reasons, so we don't guarantee that colors will remain consistent under different lighting conditions. What you see on our site is what you can expect in person.